Shipping Policy

Last Updated: May 2026

At CurvKatha, we are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy carefully to understand how your orders are processed and delivered.

Order Processing Time

  • Orders are usually processed within 1–3 business days
  • Orders are not processed on Sundays or public holidays
  • During festive seasons, launches, sales, or high-order volume periods, dispatch timelines may be slightly delayed

Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp.

Shipping Timeline

Estimated delivery timelines:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Locations: 7–10 business days

Please note that delivery timelines may vary depending on courier availability, weather conditions, public holidays, or unforeseen logistical delays.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout
  • Free shipping offers may be available on select orders or during promotional campaigns

Cash on Delivery (COD) charges may apply separately.

Order Tracking

Once your order has been dispatched, you will receive:

  • Shipment confirmation
  • Tracking details
  • Courier partner information

Customers can track their orders using the tracking link shared after dispatch.

Incorrect Address or Contact Details

Customers are requested to provide accurate:

  • Shipping address
  • Phone number
  • PIN code

CurvKatha will not be responsible for delivery delays or failed deliveries caused due to incorrect information provided by the customer.

If you realize you entered incorrect details, please contact us immediately before your order is shipped.

Failed Delivery Attempts

Our courier partners may attempt delivery multiple times. If the order remains undelivered due to:

  • Unavailability of the customer
  • Incorrect address
  • Failure to answer calls

the package may be returned to us.

In such cases, re-shipping charges may apply.

Cash on Delivery (COD)

COD may be available on selected PIN codes.

Curve Katha reserves the right to:

  • Restrict COD on certain orders
  • Request prepaid payment for suspicious or high-value orders

Delayed Deliveries

While we strive to deliver orders within the estimated timeline, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Political disruptions
  • Courier delays
  • Public holidays
  • High-volume sale periods

We appreciate your patience and understanding in such situations.

Damaged Packages

If you receive a package that appears tampered with or damaged:

  • Please record an unboxing video
  • Contact us within 48 hours of delivery
  • Share photos/videos along with your order number

This helps us resolve issues quickly.

International Shipping

Currently, we may or may not offer international shipping. If available:

  • Shipping charges and delivery timelines will vary by country
  • Customers are responsible for any customs duties or import taxes applicable in their country

(You can remove this section if you are only shipping within India.)

Contact Us

For shipping-related queries, please contact us:

Curve Katha
Email: connect@curvkatha.com 
WhatsApp: 8087176971
Business Hours: Monday to Saturday | 11 AM – 7 PM

Thank you for choosing Curve Katha — comfort-first fashion made for every curve.