Shipping policy
Last Updated: May 2026
At CurvKatha, we are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy carefully to understand how your orders are processed and delivered.
Order Processing Time
Orders are usually processed within 1–3 business days
Orders are not processed on Sundays or public holidays
During festive seasons, launches, sales, or high-order volume periods, dispatch timelines may be slightly delayed
Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp.
Shipping Timeline
Estimated delivery timelines:
Metro Cities: 3–5 business days
Other Cities & Towns: 5–8 business days
Remote Locations: 7–10 business days
Please note that delivery timelines may vary depending on courier availability, weather conditions, public holidays, or unforeseen logistical delays.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout
Free shipping offers may be available on select orders or during promotional campaigns
Cash on Delivery (COD) charges may apply separately.
Order Tracking
Once your order has been dispatched, you will receive:
Shipment confirmation
Tracking details
Courier partner information
Customers can track their orders using the tracking link shared after dispatch.
Incorrect Address or Contact Details
Customers are requested to provide accurate:
Shipping address
Phone number
PIN code
CurvKatha will not be responsible for delivery delays or failed deliveries caused due to incorrect information provided by the customer.
If you realize you entered incorrect details, please contact us immediately before your order is shipped.
Failed Delivery Attempts
Our courier partners may attempt delivery multiple times. If the order remains undelivered due to:
Unavailability of the customer
Incorrect address
Failure to answer calls
the package may be returned to us.
In such cases, re-shipping charges may apply.
Cash on Delivery (COD)
COD may be available on selected PIN codes.
Curve Katha reserves the right to:
Restrict COD on certain orders
Request prepaid payment for suspicious or high-value orders
Delayed Deliveries
While we strive to deliver orders within the estimated timeline, delays may occur due to:
Weather conditions
Natural disasters
Political disruptions
Courier delays
Public holidays
High-volume sale periods
We appreciate your patience and understanding in such situations.
Damaged Packages
If you receive a package that appears tampered with or damaged:
Please record an unboxing video
Contact us within 48 hours of delivery
Share photos/videos along with your order number
This helps us resolve issues quickly.
International Shipping
Currently, we may or may not offer international shipping. If available:
Shipping charges and delivery timelines will vary by country
Customers are responsible for any customs duties or import taxes applicable in their country
(You can remove this section if you are only shipping within India.)
Contact Us
For shipping-related queries, please contact us:
Curve Katha
Email: connect@curvkatha.com
WhatsApp: 8087176971
Business Hours: Monday to Saturday | 11 AM – 7 PM
Thank you for choosing Curve Katha — comfort-first fashion made for every curve.